Please type your TikTok User Name in the comments section of checkout, and make sure you have followed Krystal Love Crystals on TikTok. �� TikTok Live Sale Info Welcome to our Krystal Love Live Sales! These events are full of crystal magic, rare pieces, incredible deals, and high vibes. Please read through the following to make sure everything runs smoothly for everyone. �� Shipping & Registration (Australia & International) To participate in our live sales, a $5AUD registration fee is required. Please type your TikTok user name in the comments section of checkout. If you do not participate in the live sale, we will refund this registration fee. ���� Australian orders Your flat rate shipping is $15 no matter how much you buy (your $5 deposit will be taken off your total) Your registration to participate in our Live Sales Your new customer account on our website �� International Orders: Shipping will be of $35AUD for parcels up to 500g $5 off your Shipping total (so you pay $30 for shipping up to 500g) Shipping calculated by weight for larger parcels over 500g. Your registration to participate in our Live Sales Your new customer account on our website �� Website Bonus: Free Shipping Combo ���� When you register and shop during the Live, you’re also welcome to browse our website! We have over 100 types of tumbled stones, rare crystals, and quality sterling silver jewellery available. ✨ If you place a website order around the same time as the TikTok Live, we’ll combine your orders into one parcel, and you’ll receive FREE SHIPPING within Australia. (Just make sure to use the same name/email at checkout.) If you pay for postage, you will be credited postage cost on your invoice. ��♀️ How to Claim During the Live To claim an item during the TikTok Live, please follow Krystal Love Crystals and simply comment: “Sold” the item number (e.g., “Sold K21”) We’ll keep track and invoice you after the sale. �� Invoicing & Payment Invoices will be sent within 24 hours of the sale ending. You’ll have 24 hours to complete payment from receipt of invoice. Once your invoice is sent, no items can be removed. Please only claim what you’re sure about. �� Payments not made within the 24-hour window may result in your items being forfeited and future access to our live sales restricted. �� All Sales Final All sales from our TikTok Live events are final. Please claim mindfully. No returns or refunds unless an item arrives damaged or is significantly different from its description. �� We Are Spreading The Love We’re here to connect, uplift, and share crystal joy. Let’s create a safe, respectful space for all who join. Trolls or rude comments will be blocked immediately. We can’t wait to share these beautiful pieces with you. Thank you for supporting small business and real crystal passion …. see you in the Live!
